Google’s support page did not answer other questions so many ask, especially about the photo grid challenges. Just click the reload button next to the image to get another one.” That help page also notes that Google uses captchas to train its AI, saying that the human effort that you and I put into solving them goes towards improving their products that digitize text, annotate images, and more. One question asks, “This captcha is too hard,” to which Google answers, “Don’t worry. Google has a reCaptcha “help” page, but its answers are underwhelming. For this story, Google requested that questions be submitted in writing and then answered them in writing, saying direct quotes could not be used. Google won’t say what share of the captcha market it has, but it appears dominant in the US, with the reCaptcha name seen frequently on various sites.
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